Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You must also be willing to pay for shipping to return the item.

To start a return, you can contact us at deepnorthhatco@gmail.com. 

Once we have received your email, a member of our team will send you a return address. Unfortunately, items sent back to us without first requesting a return will not be accepted.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.